Job Application
Complaints Investigator
Complaints Investigator– Part-Time, Permanent
College of Pharmacists of Manitoba, Winnipeg
The College of Pharmacists of Manitoba seeks a dynamic individual to work with the Complaints and Discipline team as a Complaints Investigator. This is a 0.70 FTE permanent position to supplement the current 1.00 FTE permanent staffing.
About the Position
The ideal candidate will be highly motivated and progressive with excellent communication, interpersonal, and investigative skills. The individual will be able to work independently in a self-directed environment and also have the ability to collaborate effectively with other staff.
Assets include a working knowledge of health-professions legislation, including the Pharmaceutical Act of Manitoba and supporting Pharmaceutical regulations, administrative, organizational, and time management skills, and a working knowledge of Microsoft Office programs.
Qualifications
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Post-secondary degree in pharmacy, law, or other regulated health profession, or a background in law enforcement and investigation
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Knowledge of administrative law and regulation of self-governing professionals
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Strong verbal and written communication skills
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Demonstrated discretion and tact in observing privacy and confidentiality policies
Assets
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Experience working in a regulatory environment, interpreting, and applying legislation
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Knowledge of pharmacy-related legislation, standards of practice, and ability to interpret and apply knowledge
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National Certified Investigator and Inspector Training (NCIT), as offered by the Council on Licensure, Enforcement and Regulation (CLEAR)
For a complete description of this position's duties, qualifications, and required attributes, view the FULL POSTING.
Conditions of Employment
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This is a 0.70 FTE permanent position, based on a 37.5-hour work week (26 hours per week)
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The weekly work schedule is flexible, as mutually agreed upon with the employer.
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The work model includes a mix of remote and onsite work; onsite is required initially to effectively accomplish training and collaboration
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Ability to work remotely and communicate and collaborate using various software platforms (i.e.: Zoom Meetings, Webinar, Microsoft Office 365)
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Valid driver’s licence
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Must have access to the vehicle for independent transportation within Manitoba
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Satisfactory criminal record check
Compensation and Benefits
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Competitive salary negotiated commensurate with experience and qualifications
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Generous healthcare benefits
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Group Retirement Savings Plan
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Professional development opportunities
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Travel shall be reimbursed as per CPhM policy
About the College of Pharmacists of Manitoba
The College of Pharmacists of Manitoba was established in 1878 and is the pharmacy regulatory and licensing authority in Manitoba. The legislated mandate of CPhM is to serve and protect the public interest. CPhM protects the health and well-being of the public by ensuring and promoting safe, ethical care by its registrants.
CPhM operates on an annual cycle, with great variety in the projects and responsibilities over a year. This information-driven work is extremely meaningful; a job well done has a powerful, positive impact on staff, stakeholders, and the general public.
The staff functions as a small, supportive team working in a friendly, highly collaborative environment. Staff are bound closely by a commitment to serving the public interest and have shared values of integrity, respect, accountability, and lifelong learning.
How to Apply
Applications will be reviewed from all sources as received until the position is filled.
CPhM values diversity and inclusion and encourages all qualified people to apply.
We thank all who apply and advise that only those selected for further consideration will be contacted.
You are applying for:
Complaints Investigator
College of Pharmacists of Manitoba
Winnipeg, MB